Privacy Policy
At RUMA Events, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including our website and social media platforms.
By using our website or engaging with our services, you agree to the practices described in this Privacy Policy.
RUMA Events - Privacy Policy
1 | Information We Collect
We collect personal information when you visit our website, interact with our services, or engage with us on social media. This may include:
-
Contact Information: Name, email address, phone number, and company name.
-
Event Information: Details about your event, such as the type of event, venue preferences, budget, and other specifics to help us provide a tailored service.
-
Payment Information: Credit card or payment details, if applicable.
-
Technical Data: Information about how you use our website, including IP address, browser type, device information, and usage data (collected via cookies).
2 | How We Use Your Information
We use the information we collect in the following ways:
-
To provide and manage event planning services.
-
To communicate with you regarding your events, quotes, and any queries you may have.
-
To personalise your experience with RUMA Events and improve our services.
-
To process payments for event services and venue bookings.
-
To send you updates, newsletters, and promotional materials, if you’ve opted in.
-
To comply with legal obligations or protect our rights, property, and safety.
3 | How We Protect Your Information
We take your privacy seriously and use appropriate measures to protect your personal information. These measures include:
-
Securing data via encryption and firewalls.
-
Restricting access to your personal information to only those employees and service providers who need it for legitimate business purposes.
-
Regularly reviewing our security practices to ensure they are up to date.
4 | Data Sharing and Disclosure
We will not sell, rent, or trade your personal information. However, we may share your data with third parties in the following circumstances:
-
Venue and Supplier Partners: If your event requires the booking of venues or services from third-party suppliers, we may share necessary details with them to facilitate your event.
-
Legal Compliance: If required by law or to protect our rights, we may disclose your information to legal authorities.
-
Service Providers: We may share your information with trusted third-party providers who assist us in delivering our services, such as payment processors, IT support, and marketing partners. These providers are required to keep your information secure and only use it for the purpose of delivering the services we’ve contracted them for.
5 | Your Rights Over Your Personal Data
Under the GDPR, you have several rights regarding your personal data:
-
Right to Access: You have the right to request copies of your personal data.
-
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
-
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
-
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
-
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
-
Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
6 | Cookies and Tracking Technologies
We use cookies and other tracking technologies on our website to improve user experience and gather information on how our website is used. Cookies are small files placed on your device when you visit our website.
You can choose to accept or decline cookies by adjusting the settings in your browser. However, please note that declining cookies may affect the functionality of certain features on our website.
7 | Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When no longer needed, we will securely delete or anonymise your personal data.
8 | International Transfers
Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (EEA) if we work with service providers based outside of the UK. If we do so, we will ensure that your data is protected by appropriate safeguards, such as standard contractual clauses.
9 | Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect as of the date shown at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10 | Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:
RUMA Events
Email: abigail@ruma.events
Phone: 07720261660
Address: Hunsdon, Herts, SG12 8NH